Application Support

Performing in-house application maintenance is a time consuming task, making it an expensive proposition for any company.

When you engage Agrata Application Maintenance Services, you are assigned a team of professionals with deep expertise in your application and an understanding of your line of business. The team assumes the daily IT activities involved in maintaining, troubleshooting, analyzing and assessing your application for enhanced efficiency and performance.

Our Project Management methodologies produce successful and timely support. Problems are resolved quickly, thorough tests are performed and updates are methodically implemented and documented, with strict change management policies enforced.

Agrata application maintenance services include:

  • Technical help desk support
  • Fault analysis
  • Design update
  • Upgrades and Patches
  • Code review
  • Testing
  • Documentation maintenance
  • Application Enhancements
  • Service Level Agreements based support services
  • 24×7 Support & Maintenance of application systems

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